Systems Operations and Management
Help Desk, Call Center and Virtual Call Center Operations and Support
Information Systems Engineering
Acquisition and Logistics Support
Instructional Systems Development and Training
Home-based Services Performed by Service Disabled Veterans Trained by The Purple Heart
Formal Partnership with the Purple Heart to provide combat wounded and service disabled veterans.
The VBTC provides 15 weeks of accredited, web-based classroom training focused on call center technology, applications and client service.
Capacity to support projects from one person to more than one hundred.